Proud African Safaris (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit this website or use our safari planning and booking services.
Information We Collect
We may collect the following types of information:
- Information you provide directly: name, email address, phone number, travel dates, group size, and any other details you submit through our contact forms, booking inquiries, or email correspondence.
- Payment information: if you make a deposit or payment, this is processed by a third-party payment provider. We do not store full payment card numbers on our servers.
- Automatically collected information: IP address, browser type, device information, pages visited, and referring URLs, collected through cookies and similar technologies.
- Communications: records of correspondence if you contact us by phone, email, or through social media.
How We Use Your Information
We use the information we collect to respond to your inquiries and build custom safari itineraries, process bookings, payments, and travel arrangements, send trip updates and, where permitted, promotional communications, improve our website and services, and comply with legal obligations.
Cookies & Tracking Technologies
Our site may use cookies and similar technologies to remember your preferences and understand how visitors use the site. You can control cookies through your browser settings; disabling cookies may affect some features of the site.
Third-Party Services
We may share information with trusted third parties who help us operate our business, such as payment processors, email service providers, and analytics providers. We may also link to third-party platforms such as TripAdvisor, Facebook, Instagram, and YouTube, which have their own privacy practices that we do not control.
Data Sharing & Disclosure
We do not sell your personal information. We may share information with ground operators, lodges, airlines, and other partners as necessary to arrange and confirm your safari, or when required by law.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including for record-keeping, legal, and accounting requirements.
Your Rights & Choices
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, or to opt out of marketing communications. To exercise these rights, contact us using the details below.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
- Phone: +1 617-513-7192
- Email: info@proudtanzaniasafaris.com
- Attn: Steve Saxe, Director of Sales
